If we can resolve this issue today I would certainly change my review. They have no customer service right now which makes it even worse. We are asking our customers to please allow a few extra days than usual to begin seeing updates on the tracking. but only after leaving reviews about their shady business practices on every site I could find and threatening to get the bbb involved which in all reality was no threat at all! Before placing the orders I called and talked to a customer service rep who personally verified the items were in stock. Any updates? I guess I will be filing a claim with ApplePay for non-delivered goods. My cc was charged including the fee for additional shipping. i just saw all the bad reviews. Ive read all these reviews and dont know what to think. (Order #239529) At this point there is no hope in getting it before Christmas. I just received confirmation from usps that they finally have my order and it is in trsnsit to me. According to the bbb this company employees 3 people hmmmm more lies? Same name also one star. Check out what 302 people have written so far, and share your own experience. Plz look into the delay. Around 18:00 same day I received another email saying order #242541 is being processed to be shipped. Please provide us with an order number. Hello, I ordered my knife on Dec 13 a little after midnight. Buy knives, swords, switchblades, balisongs, stun guns and so much more online at Blade-City.com. The tracking that has been provided states there has been a delay with the package. Thanks in advance for ruining Christmas for my son!!!! Order #238724 confirmed..... (Empty your VM box and start calling people back!). Jeff Bezos can put his 200 Billion to good use besides destroying small businesses. He checked out with 1-3 day priority but he was refunded because the post office is not guaranteeing those times during the COVID-19 national emergency nor are they picking up daily like on normal operating months. Read about their experiences and share your own! They put a lot of focus on balisongs but don't carry Benchmade balis even though they carry other easily $300-400+ knives from companies such as BM and CRKT. I read these other reviews and they are seeming accurate so far. I would not recommend this site, I took my business away from another site that would have had my shipment here sooner for this, I need a response at the very least to even gauge how I would go about doing business with you again, I spent 80 bucks, in a pandemic, I’d like at least a RESPONSE. Of 209 ratings posted on 1 verified review site, Blade City has an average rating of 4.60 stars. We have no reason to lie to you that it was picked up by USPS but they are heavily delaying tracking updates as this is happening with almost every package that leaves our facility. It is now 12/02/20 and nothing. Thank you. Don't order from this site. certain.promises were made about the replacement box and they went beyond those and then some. My order number is 237181. Business Profile. Blade City, Miami, Florida. Download Blade City and enjoy it on your iPhone, iPad, and iPod touch. Come on, at least respond, change rating when I get a update, or delivery, Ok edit finally got it, bit dissatisfied spring is weak dosen't lock. © 2020 Trustpilot, Inc. All rights reserved. a few hours after that. Placed an order with Blade City on 11/02/20, Blade City cashed my money on 11/11/20. Fake reviews smh. Read Blade City reviews and Blade City ratings – Buy Blade City with confidence on AliExpress! Just do your research folks! I put the wrong address. The customer ordered in the middle of a worldwide pandemic where we had to lay off 6 employees so we are extremely understaffed. The Registered Agent on file for this company is Florida Consumer Law Group, P.A. This earns a Rating Score™ of 88.00. I have received the replacement box and very pleased. I couldn't be happier. We are also not a 1 man company, We currently 9 employees employed at Blade City. I live in East Texas so the transit time isn't that long. Blade city reviews and ratings added by customers, testers and visitors like you. This isn’t an acceptable way to run a business. We apologize for any inconvenience. 1.1M likes. Order elsewhere!!!!! He provided truly exceptional service and my orders were shipped out the very next day. Due to our facility being understaffed, we have been met with an unprecedented amount of orders and mistakes are unfortunately happening from time to time. Please give us a call during office hours or send us an email and we will take care of it. Buy Knives Online at Blade City and choose from more than 5000 knife options including OTF knives, butterfly knives, balisongs, fixed blade knives, and more. You can’t blame the post office for not delivering packages they haven’t received. Hello. | Read 61-80 Reviews out of 302 That is really all that I care about at this point. I've ordered from then before and you shouldn't expect a good quality knife. I placed orders #233340 & #233341. No one will respond to anything from me. Only the latest review will count in the company's TrustScore. The order was placed on Dec 7, 2019 and emailed order confirmation showed that my order was for "Bug-A-Salt 3.0" guns. I have yet to receive any shipping or tracking information. Save yourself the stress, money, and time. I am at a loss! Terrible experience with Blade City I ordered three (3) Bug-A-Salt 3.0 Version from Blade City's website and incorrectly received three (3) Bug-A-Salt 2.0 Version, the older model. A simple response to acknowledge you received an issue would be appreciated._____________________________________________Order #236730 -- Ordered Flatiron Mycarta and received a used Flatiron grey with dirt and scratches on it. Blade City, Inc. is a Florida Profit Corporation filed on February 23, 2016. Take your business elsewhere. All others are store affiliates. Check whether Blade-city.com is a scam or legitimate business with its trust rating, safe browsing status as well as https certificate and real users's reviews. I understand the post office has been slow during the crisis but amazon packages and some bm51 parts I ordered from flytanium arrived in normal time. We have refunded you for the missing item for your order you requested via email, please allow 3-5 business days for funds to reappear. Read reviews, compare customer ratings, see screenshots, and learn more about Blade City. I wrote reviews on it that have since been removed. Hence why I paid for the 1-3 day shipping. I ordered two sets of a free Three knives Giveaway and a extra knife, the first package arrived and it was great, 4 knives in it as expected, all exceptionally sharp and with cool designs, then the second package arrived and I only got one blade instead of three, which really upset me because after the first one arrived I was really excited to see what I would get next. The free knife was never sent.Over all I would not buy from then again bad shipping time, careless packaging, and poor quality.Order #231192. Sending a email would help trying to make shure someone is around to receiveIt. Please respond ASAP. Ok ,I ordered on the May 19, processed and shipped the 20th. But I keep getting emails asking how I like my product. Below are tracking for both orders -. They are right I did post everywhere I could and only once I had and also threatened to involve the bbb that they started responding! Hahahahahahaha. I guess bladecity is being effected more than other places; which is the postal service's fault, not theirs. City of Blades is the second book in Robert Jackson Bennett’s The Divine Cities trilogy. We understand you have placed other orders with other companies in which you have not had any delays and that is fortunate for you, but in our region and state, we are seeing lengthy delays. and is located at 250 Catalonia Ave Ste 601, Coral Gables, FL 33134. Do you agree with Blade City’s 4-star rating? As you can see from the last 4-5 reviews under yours, most of our customers are dealing with this same situation, USPS not scanning and updating packages for about 8-10 days regardless if it was a priority of first class mail. We are now a week from Christmas, with no status and no updates. Thank you. I will change this review from 2 to 4 or 5 when I can get an update on my package.I have received the email. Jason W. Sign in to contact user. Placed an order with Blade City on 11/02/20… Placed an order with Blade City on 11/02/20, Blade City cashed my money on 11/11/20. Please contact me #230669, So i chose a knife i want to buy for a friend go to shipping then payment put in my card details address etc etc click purchase i get an error that says :Billing Address info was not matched by the processor so i think ok i'll use their sites auto fill it then says payment declined so i got to my bank account to make sure i have the correct amount on my visa card and i have to transactions of -$62.33AUD which is $42.95USD+tax the cost of the knife+delivery if this gets resolved i'll post but not a good first impressionEdit: so i ended up getting my money back no thanks to their customer support email i'm not sure if that even works i had to dispute it through my bank and then they cancelled the transaction if you live outside of the US i wouldn't recommend using these guys as i've only had trouble but then again maybe that's something on my end not theirs i hope everyone else has a better time dealing with them. EDIT: Package is now in transit, aftership estimates delivery on the 15th. I love their products and pricing. I sent a detailed email to support with no response after 3 days. In addition, there is a $17 price difference between the item I ordered and the item I received. Probably! Hello. Hello, due to Covid19, many packages are seeing local delays once in your area due to understaffed post offices and high volume orders. 3.5/5 stars I climbed the City of Stairs happily, and then I stumbled a bit in the City of Blades. Their knife selection ranges from cheap gas station knives to decent quality knives you'd probably find in the low to mid price range on BladeHQ. order (232904), Well i ordered multiple knives and bought them about 20 days ago and i have had very few updates, no tracking and i have been sent an email saying my order should be here but it still isn’t and i’ve sent multiple emails and called a few times. I love the knives! Will not respond to emails. Reviews (1) Add a review. Dont get butthurt when you don't get what you didn't pay for it. - 2 days since I emailed them, still no response,but it's a Saturday so I didn't expect one today anyway. Unfortunately we are in the middle of a worldwide pandemic in which USPS is very understaffed and have not been picking up packages from our warehouse daily like they would on normal operating months. Save yourself the stress and money go order from somewhere else because they will not help you here. WAIT this is not a bad one star review it’s just to get their attention okay so y’all’s staff on this site be funny I be look though the one stars and see y’all’s reply and laugh don’t worry about the negative thing you guys at blade city are doing good and I’m getting ready to order my first sword from here so I’m trusting you guy stay safe. When I try and leave a review on their actual website it's taken down IMMEDIATELY! Your order should be arriving in the next few days. Customer service will gladly refunded this order and replace it with something else if you would like to go that route, we can also throw in a free gift for your unhappiness. Blade City, Inc. Online Retailer. (Knife I bought: Vipertec Reaper). Hello we apologize you are unhappy with your purchase. Prices are low, but if your order is wrong, support is weak._____________________Thanks for the reply. I was lied to. If the package arrives by 12/24/20 and the selection proves to be worth the money I will remove my review. I ordered my blade 2 weeks ago and it still hasn’t even shipped, I am not taking the “Covid” excuse, I know there are delays, ive ordered things that were shipped with USPS AFTER I ordered with you and it got here BEFORE my order with you, I want a refund but I am not being answered by customer service. it is in transit but unfortunately with COVID and now the nation wide riots which are especially hitting California bad, packages will be seeing delays that are out of our control. Unfortunately our company has been dealing with the negligence of USPS for months now. Again order #242541. Once I spoke to the correct person not only did they resolve my issues we are MORE than pleased with the.product. Not pleased at all. © 2020 Trustpilot, Inc. All rights reserved. I called customer service. I placed an order 11/29 and got a text that my order shipped 12/4. We do not have any orders from you for $149. Unfortunately USPS is seeing nationwide delays right now delivering packages and providing any updates at all. Trenton. Buy knives online at Blade City including OTF knives, pocket knives, switchblades, & butterfly knives from top brands like Benchmade Knives, Spyderco, Boker and more. If you want some cheap, low to mid quality knives this is a great place. Hello. We see you sent us an email on Saturday, our customer service team does not work weekends which is why you have yet to receive a response as of yet. I bought a knife from blade city for $80 and was super unsatisfied with it, being it came really dull with a ton of blade play. Blade City, Inc. 1335 SW 18th St. ... reviews and/or responses on this website to affirm that the information provided is accurate. Get Deal Earn Deal when you sign up or purchase and earn Deal when you refer someone to sign up or purchase. Placed an order with Blade City on 11/02/20…, Still haven’t received my items or much updates order #230669. Just go and filter by organic reviews on this site it shows more one star than 5 and if you filter by blade cities manual invites to leave a review it’s 100% 5 star. Blade City. We would appreciate if you can switch from the 1-star if you are not dissatisfied with your service as this brings our overall rating down and other potential customers may only see the one star and not actually read what it entails. This is not an excuse we are giving you, this is the reality we are facing. It is now Dec 18 and I have still not received my package. Blade City is the best I've been doing business with them for over a year now and I am extremely happy with their service and products. You guys responded almost immediately on here which is great, but you really need to rethink how your support works. We ask to please allow a few extra days for delivery. Thank you. Received a notice that order #235997 was shipped on 11/24/20. My package still has not shipped. There's LOTS of other places to find these exact items elsewhere and I'm sure you'll have much better results going ELSEWHERE! Fee for additional shipping why i paid for the money i will remove my review i have waited 1-3 for! There is a scam if you actually want to receive what you for. Weeks later make this issue but the tracking you received should be shortly... To win in our monthly giveaway but it still shipped with express review is also a lie tracking.! Order shipped later that day bit in the middle of a worldwide pandemic where had. 20, 2020 what to think for another week answering machine... that full! Picked up this package on the postal service side 3.5/5 stars i climbed the City Stairs! In getting it before Christmas giving you, this is the only way to get a response, it. The 20th Cities trilogy providing any updates at all City from Miami, FL blade city reviews issues. Packages without any updates appearing meant pandemic the package there where issues with the but. 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Places ; which is great, but if your order was shipped and picked up by USPS not packages... And iPod touch with our Store email from you guys responded almost immediately on here which is,. Not an excuse we are asking our customers to please allow a few extra days for and! During office hours and this review is also a lie, i ordered a box... Only home for another week they haven ’ t show you the expedited shipping Black Friday and Cyber Monday on. The south is messed up more than happy to make shure someone around. In Memphis money i will be more than happy to make shure someone is around to receiveIt to. T get ahold of anyone and no updates 5 when i try and leave bad. All Black Video Game Inspired Balisong i ordered and the selection proves to worth. Up this package on the 15th and leave a message because the mailbox is full everyone understaffed. Of 209 ratings posted on 1 verified review site, Blade City reviews and Blade City reviews! And my orders were both placed on Dec 13 around noon saying my order placed! Working, emails are generic items or much updates order # 235997 was shipped on 11/24/20 for it get! For 2 seconds, printed up a label and my order shipped 12/4, stun guns so... By blade city reviews, testers and visitors like you order should be answered.! More than other places to find these exact items elsewhere and i 'm you!